customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
interno e/o in outsourcing), assicurando qualità e performance del servizio.
Gestire le richieste dei clienti (telefono, email, piattaforma digitale), garantendo risposte rapide ed efficaci.
Monitorare la customersatisfaction e proporre azioni...
customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
and knowledge
Must be fluent in English.
Other helpful languages in order of relevance: Chinese, Arabic
Must be dedicated to service and customersatisfaction
Must be experienced in using office software
Must be trustworthy to handle large amounts of cash
Must...
care (interno e/o in outsourcing), assicurando qualità e performance del servizio.
• Gestire le richieste dei clienti (telefono, email, piattaforma digitale), garantendo risposte rapide ed efficaci.
• Monitorare la customersatisfaction e proporre...
Accountabilities
• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company...
experience
Specific skills and knowledge
• Must be fluent in English.
• Other helpful languages in order of relevance: Chinese, Arabic
• Must be dedicated to service and customersatisfaction
• Must be experienced in using office software
• Must be...
Accountabilities
• Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Address customer issues/complaints and resolve to full satisfaction of the customer immediately, within company...
Collaborate with the Regional Manager to develop and implement localized sales strategies, nurture key relationships, and support overall regional growth.
• Understand customer needs in the Italian market, respond swiftly, and provide effective solutions to...
overseeing all aspects of the selling process and creating a welcoming atmosphere for customers.
• Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction.
• Train and coach the team on standards...
end-to-end.
Develop and implement effective sales strategies to achieve company objectives.
Manage and nurture relationships with key stakeholders , including C-level executives, to ensure customersatisfaction and retention.
Qualifications...
Do
Customer Support:
• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Maintain excellent customersatisfaction levels
Content Moderation...
using the SF CRM systemUtilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisionsContribute to design, develop, update and implement tailored action plans for key customers in close...
con particolare attenzione alla customersatisfaction dei nostri clienti è per noi un aspetto di centrale importanza, come anche la predisposizione e l'interesse per il mondo IT.
Una precedente esperienza nel ruolo o il possesso di una certificazione in ambito...
using the SF CRM systemUtilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisionsContribute to design, develop, update and implement tailored action plans for key customers in close...