including in-depth interviews, voice-of-customer (VoC) programs, and ethnographic studies - to capture frontline insights from HCPs, payers, and stakeholders
• Support the development and analysis of primary and secondary research, translating findings into...
excellent communication skills' and a commitment to helping others' we would love for you to become part of our innovative team. Responsibilities - Deliver high-qualitycustomer service in Italian for inquiries related to IT products and services.
- Assist...
including in-depth interviews, voice-of-customer (VoC) programs, and ethnographic studies - to capture frontline insights from HCPs, payers, and stakeholders
• Support the development and analysis of primary and secondary research, translating findings into...
top-quality support and assistance throughout their experience with us. Your role will involve addressing inquiries' resolving issues' and building strong relationships with clients. If you are passionate about helping others and thrive in a customer...
about technology and dedicated to providing exceptional customer service' we would love to have you as part of our dynamic team. Responsibilities - Deliver high-qualitycustomer service in Italian for inquiries related to telecommunications services...
a keen interest in the energy sector' and excellent communication skills' we would be thrilled to have you as part of our team. Responsibilities - Deliver high-qualitycustomer service in Italian to clients in the energy industry.
- Assist customers with...
communication skills' and a commitment to delivering high-qualitycustomer service' we want you on our team! Responsibilities - Deliver outstanding customer service in Italian for inquiries related to healthcare services.
- Assist customers with appointment...
in our CRM system
• Work closely with warehouse and logistics teams to ensure proper order fulfillment
• Collect customer feedback and suggest improvements to enhance service quality
• Stay updated on fitness trends and new product offerings in the sports...
will help enhance the user experience and ensure that our learners receive the guidance they need to succeed in their educational journey. Responsibilities - Deliver high-qualitycustomer service in Italian through phone' email' and chat regarding...
through different channels of communication such as telephone' email and web chat. You will ensure that customer satisfaction is optimized in every interaction whilst working closely with the team to deliver top-qualitycustomer service.
Your specific...
and troubleshooting
• Gather feedback to enhance service quality and customer satisfaction
• Engage in training sessions to stay updated on platform features and changes Requirements
• Fluency in Italian and English' both written and verbal
• Prior experience...
complaints professionally
• Document customer interactions comprehensively in our CRM system
• Collaborate with internal teams to resolve customer inquiries and enhance service quality
• Gather and relay customer feedback to drive product improvement
• Stay...
A customer
-focused approach with a commitment to providing high-quality service
• Ability to manage multiple inquiries efficiently in a dynamic environment
• Familiarity with customer support software and tools Benefits
• Competitive Monthly Salary
• Monthly...
and interpersonal skills
• Strong problem-solving abilities and attention to detail
• A customer-focused mindset with a commitment to providing high-quality service
• Ability to manage multiple inquiries in a fast-paced environment
• Familiarity with customer...
Mercier Consultancy is seeking an enthusiastic Italian Speaking Customer Support Representative to join our Client's Music Streaming Platform Department! In this exciting junior role' you will be the first point of contact for our Italian-speaking...