over month
5、Negotiate pricing and contract terms, credit line management and Account receivable collections on time
6、100% customersatisfaction from pre-sales support, order fulfillment, payment collection and after-sale service
7、Increase revenues...
standards
• Monitor and communicate competition activity to upper level
• Enrich the customer understanding by using the SF CRM system
• Utilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven...
ensure satisfaction and identify upsell/cross-sell opportunities.
• Resolve customer concerns in collaboration with support and operations teams.
Reporting & Forecasting:
• Provide accurate sales forecasts and pipeline reports to senior leadership...
and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
communication, problem solving, decision making, and interpersonal skills.
• Superior customer service, teambuilding, and conflict resolution skills.
• Knowledge of the principles and processes for providing personalized services including needs assessment...
in navigating our products and services' providing accurate information and strong guidance. - Quickly and effectively resolve customer inquiries and complaints to ensure high satisfaction levels. - Accurately document all customer interactions and follow up to...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
professionally' ensuring client satisfaction.
• Document customer interactions and maintain accurate records within the company systems.
• Work closely with team members to share insights and improve the overall customer service experience.
• Stay updated on new...
Strive to anticipate customer needs whenever possible to enhance quality service, and in turn, enhance customersatisfaction in accordance with hotel standards. Forecast potential revenues and costs to ensure that budget is met when viewing banquet...
and external stakeholders - provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education...
product lifecycle' including gathering and prioritizing product requirements' working closely with the buying department and ensuring that revenue and customersatisfaction goals are met. He/she will also ensure that the product is aligned with the strategy...
that's increased revenue' reduced cost' or improved customersatisfaction (NPS). - Fast' practical builder: You move quickly from idea to working prototype' and improve as you go. You aim for results' not perfection. - End-to-end problem solver: You take...
Rooms Operations Manager and the Front of House Manager. * To ensure seamless coordination between departments, including Front Office, Housekeeping, Engineering, and Security, to deliver consistent guest satisfaction. * Maintain thorough knowledge of...
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