over month
5、Negotiate pricing and contract terms, credit line management and Account receivable collections on time
6、100% customersatisfaction from pre-sales support, order fulfillment, payment collection and after-sale service
7、Increase revenues...
standards
• Monitor and communicate competition activity to upper level
• Enrich the customer understanding by using the SF CRM system
• Utilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven...
outcomes, and ensure customersatisfaction.
Qualifications
• Background in communications electronics or industrial automation; experience in the same industry is preferred.
• Previous experience in project sales or overseas sales is preferred.
• Ability...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
ensure satisfaction and identify upsell/cross-sell opportunities.
• Resolve customer concerns in collaboration with support and operations teams.
Reporting & Forecasting:
• Provide accurate sales forecasts and pipeline reports to senior leadership...
professionalism.
• Document interactions and feedback to improve service offerings.
• Collaborate with hospitality partners to ensure customersatisfaction.
• Stay updated on promotions' events' and trends in the tourism sector.
Requirements
• Fluency in Italian...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
communication, problem solving, decision making, and interpersonal skills.
• Superior customer service, teambuilding, and conflict resolution skills.
• Knowledge of the principles and processes for providing personalized services including needs assessment...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
are addressed promptly and effectively. Your contributions will be crucial to maintaining high levels of customersatisfaction within our services. If you have a passion for helping others and possess excellent communication skills in Italian' we...
customersatisfaction.
• Maintain accurate documentation of customer interactions and service requests.
• Collaborate with technical and sales teams to meet customer needs promptly.
• Stay informed about industry trends and new technologies to assist...
in customer service' preferably in the education or tech industry.
• Strong communication and interpersonal skills with a focus on customersatisfaction.
• Technical proficiency and eagerness to learn about e-learning platforms and tools.
• Familiarity with...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
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