Ferrari HQ Offices Maranello (Italy). In this role you will support the CRM Digital Application Owner in the end‑to‑end management of digital applications dedicated to CustomerRelationshipManagement processes, acting as a bridge between Digital...
di Operation.
• CustomerRelationshipManagement: Gestire la relazione con il Cliente, analizzando necessità, risolvendo criticità e mantenendo il focus sulla Customer Satisfaction.
• Service Review & Reporting: Pianificare e condurre meeting periodici...