Collaborate cross-functionally with all departments to ensure efficient operations and a high-quality client experience.
• Utilize and manage data in customerrelationshipmanagement (CRM) and EMR systems (e.g., Optimis, Duxware) with accuracy.
• Communicate...
part of this project' your role as Customer Care will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs. Responsibilities: - Handling of inbound and outbound calls to address various...
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
and their company's needs. Your goal is to build up a long term relationship full of trust and loyalty towards Booking.com for Business. Furthermore you will become an expert in the Business Travel industry and continuously enrich your knowledge in this area...
consumer behaviour understanding' media and marketing communication development and performance measurement' product / assortment qualification and optimization' shopper insights' retail on- and off- line customer experience' consumer journey mapping etc...