skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
a plus - Microsoft Excel experience including the use of filters' formulas and pivot tables to organize' aggregate and analyze data - Familiarity with email' ticketing systems and customerrelationshipmanagement (CRM) platforms experience preferred...
Mercier Consultancy Europe-Benevento, 24 km da Avellino
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
Knowledge and/or experience with Accounts Payable and Payment processes &, software
• Experience with CustomerRelationshipManagement (CRM) software Why Work With Us
• We are humble' hungry' intelligent and collaborative
• Unlimited PTO and a flexible...
Knowledge and/or experience with Accounts Payable and Payment processes &, software
• Experience with CustomerRelationshipManagement (CRM) software Why Work With Us
• We are humble' hungry' intelligent and collaborative
• Unlimited PTO and a flexible...
in English and Italian (fluency in any additional languages is desirable)
• At least 2+ years experience in an Account Management or Customer Success Manager role.
• Prior B2B experience in a software' logistics or SaaS company preferred.
• Proven ability to...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
in English and Italian (fluency in any additional languages is desirable)
• At least 2+ years experience in an Account Management or Customer Success Manager role.
• Prior B2B experience in a software' logistics or SaaS company preferred.
• Proven ability to...
understanding of GDS' NDC' and LCC connections' plus airline distribution and pricing basics.
• Strong negotiator with proven relationshipmanagement skills at an international level.
• Analytical mindset with the ability to turn data into actions.
• Excellent...
understanding of GDS' NDC' and LCC connections' plus airline distribution and pricing basics.
• Strong negotiator with proven relationshipmanagement skills at an international level.
• Analytical mindset with the ability to turn data into actions.
• Excellent...