Strong customer orientation and the ability to handle challenging situations.
• Organization and the ability to effectively manage multiple tasks.
• Ability to work independently and as part of a team.
• Basic knowledge of CustomerRelationshipManagement...
Service Agent is the first point of contact for our external customers ON/OFF Trade and our internal stakeholders. He/She is responsible for customerrelationshipmanagement' coordinating all requests and complaints' and is owner end-to-end of the order-to...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
supporting the Sales team to enhance the customerrelationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Representative takes care of backlog management actions through to...