with the customer to analyze the project requirements and define the tools and technologies needed to be used for the project and quality targets. You will drive Your team to comply with the milestones of the project during the Software Development Life...
The role Reporting to the Customer Service Team Leader' the customer service agent will be the first point of contact for our players through live chat' email' and phone calls delivering the best possible experience. Responsibilities - Enable our...
platform designed to provide accurate data and real-time information about our changing world for the public and private sectors, working to preserve our planet and improve the quality of our lives. This new type of service has led to a decisive...
relationship with them - Diagnosing and resolving accepted requests - Entering data into the system - Ensuring high quality of customer service Candidate Profile - Fluency in Italian' and feeling comfortable speaking and writing in English - Communication...
Rheticus®, a cloud platform designed to provide accurate data and real-time information about our changing world for the public and private sectors working to preserve our planet and improve the quality of our lives. This new type of service has led to...
Support Advisor to provide great customer support' maintaining quality &, improving the performance every day. If you love helping others and have a natural curiosity' we are a perfect match. Grow with us' show off your skills' build your career path...
Apply Now Job Title: Customer Support Advisor with Italian Job Description We are growing! Our client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine' create and play...
Achieve top-qualityCustomer Satisfaction/Quality scores. - Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards. - Adhere to our complaint management processes and adopt...
exceptional service, ensuring quality and enhancing performance consistently. Your role: As a Customer Advisor fluent in Italian your responsibilities include: - Guiding viewers through inquiries via phone and/or chat - Offering account and application support...
in helping and educating our diverse user base! Work model: Hybrid Working Model What You'll Do: - Be a passionate advocate for our customers while answering any questions that come your way. - Deliver high-quality service across multiple support platforms...
Increase the level of order process automation' to ensure a high-quality and fast order fulfillment - Establish Customer Service standards' procedures' performance levels and documentation requirements - Establish and recommend changes to policies related...
improvement initiatives to increase quality or decrease time including testing systems and tools YOUR SKILLS - Secondary education/university with focus on finance is an advantage - Advanced level of English and Italian language is required - Customer...
relations with customers and ensure all activities are in alignment with BU/ market needs - Deliver wide spectrum of customer service activities (e.g.' order management' billing' return handling)' in SAP and/or other ERP system - Deliver all orders as...
Helpdesk / Technical Support background is required. - Amenable in shifting schedules. - Understands his / her key performance indicators. - Understand the relationship of work quality and how it impacts efficiency. - Had a good stint in the from previous...
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