with the customer to analyze the project requirements and define the tools and technologies needed to be used for the project and quality targets. You will drive Your team to comply with the milestones of the project during the Software Development Life...
Achieve top-qualityCustomer Satisfaction/Quality scores. - Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards. - Adhere to our complaint management processes and adopt...
platform designed to provide accurate data and real-time information about our changing world for the public and private sectors, working to preserve our planet and improve the quality of our lives. This new type of service has led to a decisive...
improvement initiatives to increase quality or decrease time including testing systems and tools YOUR SKILLS - Secondary education/university with focus on finance is an advantage - Advanced level of English and Italian language is required - Customer...
Rheticus®, a cloud platform designed to provide accurate data and real-time information about our changing world for the public and private sectors working to preserve our planet and improve the quality of our lives. This new type of service has led to...
relations with customers and ensure all activities are in alignment with BU/ market needs - Deliver wide spectrum of customer service activities (e.g.' order management' billing' return handling)' in SAP and/or other ERP system - Deliver all orders as...
in helping and educating our diverse user base! Work model: Hybrid Working Model What You'll Do: - Be a passionate advocate for our customers while answering any questions that come your way. - Deliver high-quality service across multiple support platforms...
exceptional service, ensuring quality and enhancing performance consistently. Your role: As a Customer Advisor fluent in Italian your responsibilities include: - Guiding viewers through inquiries via phone and/or chat - Offering account and application support...
Helpdesk / Technical Support background is required. - Amenable in shifting schedules. - Understands his / her key performance indicators. - Understand the relationship of work quality and how it impacts efficiency. - Had a good stint in the from previous...
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