Digital Experience
The OpenText DX business is focused on selling an industry-leading portfolio of CustomerExperience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract...
In Würth Italia sappiamo che ci vuole coraggio per cambiare le regole del gioco, e il nostro obiettivo è di mettere l’innovazione al servizio dei nostri clienti offrendo una customerexperience sempre più all’avanguardia.
Pensi di avere l’audacia...
and remote checkout flows across omnichannel systems.
Client Experience & Journey Mapping
• Map the full customer journey across digital and physical touchpoints.
• Collaborate with the e-commerce, digital concierge and retail teams to define frictionless...
Value stream leader Customer Options page is loaded
Value stream leader Customer Options
Apply locations Luzzara (RE), Italy posted on Posted 4 Days Ago job requisition id JR-0079329 He/she will lead the Stream of value and cross-functional team...
e formando il team
• Store operations: supervisionare lo svolgimento delle attività, secondo le procedure aziendali
• Sales: analizzare i dati al fine di migliorare i KPI
• CustomerExperience: garantire una gestione efficace del processo di Customer...
con i team Acquisti, Visual Merchandising, Marketing e Operations per garantire coerenza tra assortimenti, posizionamento e customerexperience; - Utilizzare Excel avanzato e Power BI per l’analisi dei KPI, previsioni di vendita e sviluppo reportistica...
partnerships for mutual success.
• Guide and deliver the successful implementation and delivery of solutions.
• Ensure the delivery of a customerexperience that meets the highest quality standards and contributes to the customers' strategic objectives.
• Drive...
naturale e capacità di gestione del personale
• Focalizzazione sulla soddisfazione del cliente e sulla qualità del prodotto
• Attenzione reale all’impatto della customerexperience sulle recensioni
• Esperienza nella ristorazione o nel retail è un plus...
in-house teams to deliver immigration & local registrations related activities
• Accompany expatriates and their dependents to meetings with the Italian authorities to complete their immigration procedures
• Deliver a great customerexperience ending...
con i team Acquisti, Visual Merchandising, Marketing e Operations per garantire coerenza tra assortimenti, posizionamento e customerexperience; - Utilizzare Excel avanzato e Power BI per l’analisi dei KPI, previsioni di vendita e sviluppo reportistica...
support to create a best-in-class 3PL distribution network.
Key Responsibilities:
• Manage the external logistics service providers for 3PL DCs in daily operations.
• Work in close collaboration with internal (Order Fulfillment, Customer Fulfillment...
in Bulgarograsso (CO ).
The primary goal of a Customer Satisfaction Manager is to ensure that customers have a positive experience with Polti’s products, throughout the entire customer journey.
This involves not only managing the external customer service but...
and stakeholders, ensuring proper alignment and follow-up until issues are resolved.
4. Collaborate with internal teams (Order Fulfillment, Customer Fulfillment, Customer Service) and external partners (3PLs, carriers) to ensure quality performance.
5. Serve as POC...
other tasks related to the fulfillment of all described above.
Job Requirements:
• High school Diploma,
• Experience in a relevant customer support role is mandatory,
• Experience in the field of fintech is not mandatory,
• The Associate must have...
Conduct market and competitor research to identify trends, opportunities, and customer pain points
• Work closely with the marketing team to coordinate go-to-market strategies, ensuring timely, well-branded, and effective product launches
• Partner with...