Italian and English
Position Summary
The Customer Solution Analyst will support Nestlé Waters local business with customer service activities, order management, and reporting. The CSA is actively involved in administrative tasks, reporting, and customer...
product applications in pre- and post-sales phases
• Market and competition analysis to evaluate new products
• Handling of hotline, customer service mailbox, and complaints according to internal procedures
• Customer management to ensure complete...
Managing claims or returns
• Handling load problems directly with transporters and customers’ forwarders
• Conducting reports and analysis related to the KPI of the function.
What will make you successful?
• Minimum of 6 months’ experience in Supply Chain...
industry analysis reports, explore potential customer needs through data analysis, and adjust strategies accordingly based on market trends.
Qualifications:
1. 5+ years of operational experience, including but not limited to experience in brand management...
compliance with specifications and continuous improvement
• Conduct root cause analysis and drive corrective and preventive actions for non-conformances.
• Define and track quality metrics related to the cost of non-quality and customer satisfaction to drive...
accountability, and continuous improvement.
• Act as a mentor and motivator, driving engagement and team success.
Market Development & Customer Engagement
• Conduct market and competitor analysis to identify new opportunities and trends.
• Lead store...
Distribution Strategy: Define distribution targets for new launches, including weighted distribution goals by channel and customer.
• Portfolio Distribution Analysis: Analyze the current distribution footprint of our portfolio to identify gaps, opportunities...
A few examples of your daily tasks
• Develop, enhance, and optimize methods for acquiring, extracting, and processing product and catalog data to ensure accuracy, consistency, and relevance for analysis and downstream applications.
• Apply statistical...
in the implementation of the website activities: new product launches, website merchandising, promotional calendar activation plan; - Active support in the implementation of CRM and loyalty activities: e-mail marketing and customer reward plan; - Active...
di vendita identificando la configurazione da quotare in risposta alle necessità dei clienti.
Le principali responsabilità includono:
Portfolio Management & Competitive Intelligence/Analysis
• Sviluppa e detiene la competenza tecnica e clinica inerente...
collecting necessary information to proceed with the integration and cooperate with involved department/s
• Actively contribute with projects on customer care area
• Support CEM Senior Specialist in preparing reports and analysis upon request
• Support CEM...
scale ETL
• Familiarity with Power BI or other enterprise BI platforms.
• Exposure to customer data platforms like Segment or event-based tracking.
• Understanding of experimentation, funnel analysis, or retention metrics.
• Use of CI/CD workflows...
Consulting' brand digitale all'interno della business division Customer Management' offre consulenza digitale strategica ai propri clienti operanti a livello globale' con l'obiettivo di potenziare il loro vantaggio competitivo individuale.
Partiamo...
requirements.
• Implementation of procedures for integrating customer data to and from Prometeia's products in the cloud environment.
REQUIREMENTS:
• Basic knowledge of cloud platforms and related services, in particular Microsoft Azure
• Basic knowledge of...
and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved. Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality' your next...