in our CRM system
• Work closely with warehouse and logistics teams to ensure proper order fulfillment
• Collect customer feedback and suggest improvements to enhance service quality
• Stay updated on fitness trends and new product offerings in the sports...
inquiries in Italian via phone' email' and chat
• Assist clients with questions about home security systems' installation processes' and troubleshooting
• Document customer interactions and resolutions accurately in our CRM system
• Collaborate with internal...
interactions accurately in our CRM system
• Coordinate with hotel partners to ensure seamless service delivery
• Gather customer feedback to improve services and offerings
• Stay updated on hotel offerings' promotions' and travel trends Requirements
• Fluent...
accurately in our CRM system
• Collaborate with the EdTech team to resolve complex inquiries and improve user experience
• Gather and relay customer feedback to continually enhance our educational offerings
• Stay updated on the latest trends in online...
Assist customers with inquiries about product information' availability' and sizing
• Process orders' returns' and exchanges effectively
• Document customer interactions accurately in our CRM system
• Collaborate with internal teams to address and resolve...
content availability' and account management
• Document customer interactions and solutions accurately in our CRM system
• Collaborate with internal teams to resolve client issues efficiently
• Provide detailed information about new releases' features...
customers with questions regarding their orders' delivery statuses' and service
• related issues
• Document customer interactions and resolutions accurately in our CRM system
• Collaborate with internal teams to resolve complex customer issues
• Provide...
CRM agent portal
• Create quotations and orders via SAP system
• Expedite and communicate expected delivery times to customers
• Offer basic product advice to individual customer needs (at least catalogue knowledge)
• Provide first level technical...