be researched by the quality team.
• Perform necessary outbound calls to reconnect or follow-up' as part of the CRM campaign.
• Response to Inbound email or whitemail via phone' email or whitemail.
• Candidate' profile:
• Advanced level of English...
information' terms and conditions' and rental procedures Identify and troubleshoot issues quickly and effectively' ensuring first-call resolution when possible Handle inbound inquiries and guide customers through the reservation process step-by-step...
options.
• Guide customers through the claims process and address any questions or concerns.
• Resolve customer complaints efficiently and professionally.
• Document customer interactions accurately to maintain comprehensive records.
• Collaborate with...
degli ordini Principali mansioni e responsabilit :
• Area Vendite:
• Supporto alla vendita
• Inserimento, gestione e monitoraggio ordini di vendita
• Analisi ed elaborazione delle eventuali problematiche legate al processo degli ordini
• Presa in carico...
working with digital tools' CRM platforms (e.g.' Salesforce)' and virtual meeting platforms. - Team Player: Collaborative mindset with the ability to work cross-functionally and contribute to a shared vision. Benefits &, Perks - Global Impact' Personal...