The Pantheon Iconic Rome Hotel, Autograph Collection-Pisa-
are followed and promote a positive and motivating work environment for the team.
• Address guest needs and resolve any issues or complaints promptly and effectively.
• Collaborate with the management team to plan and implement strategies for service...
/Italian regulatory frameworks (AIFA, EMA, Legislative Decree 219/2006).
• Hands‑on experience with Quality Management Systems (QMS/eQMS) and document control processes.
• Proven ability to manage audits, CAPAs, deviations, and complaints.
• Strong...
W EXECUTIVE S.R.L.-Santa Croce sull'Arno-intervieweb.it-
performance and prepare periodic reports for the General Management.
• Oversee departmental budgets, optimizing costs and resources without compromising service quality.
• Coordinate and motivate the management team (Front Office, F&B, Housekeeping...
management and product quality complaints to global colleagues and local affiliates.
• Be accountable for the Product Quality Complaints process.
• Contribute to the evaluation and oversight of the Product Quality Complaints process.
• Contribute to medical...
call types from customers. - Handling of incoming transactions (chat/email/social media) to address queries from various customers. - Handling technical queries including troubleshooting for client diabetes-devices management software and app...
complaints.
• Clarify to the customers the company policies such as returns and exchanges.
• Perform order management functions: Work with various platforms to track' maintain orders' returns and credits.
• Proactively involved in maintaining up-to-date...
an exceptional guest experience service in the restaurant. * Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints. * Responsible for inspecting department and guests' orders on a regular basis...
and ensuring effective resolutions.
• Resolve guest complaints efficiently while ensuring high levels of guest satisfaction and retention.
• Coordinating guest experiences, such as reservations, tours, and special requests.
• Supporting room inventory...
and updating notes on the database
• Taking care of all customer complaints and escalating as and when necessary to senior management
• Assist senior management by identifying trends and issues
• Act as duty manager to aid effective running of the departmen...
a positive and lasting impression. - Ensure effective complain management by handling customer complaints with empathy and efficiency' transforming feedback into opportunities for service improvement. What Will Make You Successful - One- or two-years...