including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits
• Board certification required, active practice required
PLEASE BE AWARE: In the interest of the security of...
the resolution of guest/crew complaints and requests in a timely and professional manner;
• Keep records of important data in compliance with GDPR regulations;
• Attend staff meetings, trainings and working in a team.
Qualifications (skills...
respecting quality standards and assigned goals. Follow company procedures to carry out and complete job tasks
• Understand the importance of the customer and maintain a positive attitude toward the customer by replying to inquiries, requests, or complaints...
360°, organizing their stay onboard (booking, post booking, info, complaints, communications).
Key Accountabilities
• Assist the casino guests in redeeming their rewards (discount/ complimentary cruise), employing selling skills and efficiently...
Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
the resolution of guest/crew complaints and requests in a timely and professional manner, * Keep records of important data in compliance with GDPR regulations, * Attend staff meetings, trainings and working in a team. Qualifications (skills...
inquiries in Italian.
• Provide information on account management' product offerings' and financial services with warmth and clarity.
• Help customers navigate online banking tools and resolve any issues they may encounter.
• Address customer complaints...
and continuity.
Quality Management System (QMS)
• Oversee the electronic QMS (eQMS), including controlled documents, quality issues, and CAPAs.
• Ensure proper handling of complaints, potential serious breaches, fraud, and scientific misconduct investigations...
Optometry Customer Service Team. This role will be responsible for providing support to our Romanian B2B customers' ensuring clear communication and efficient management of orders and complaints.The ideal candidate will possess deep knowledge of resolve...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
products and services via phone' email' and chat in Italian. - Assist customers with account management' including opening new accounts' processing transactions' and addressing concerns. - Provide information about loan options' interest rates' and banking...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...