Assist customers in resolving issues related to booking changes' cancellations' and complaints. - Document customer inquiries and interactions in the customer relationship management (CRM) system. - Work closely with other departments' including...
Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
to ensure a seamless guest journey. Anticipate guest needs and respond proactively to any requests, complaints, or feedback. Ensure compliance with privacy, safety, and security protocols in line with Six Senses and statutory requirements.
Upsell...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
products and services via phone' email' and chat in Italian. - Assist customers with account management' including opening new accounts' processing transactions' and addressing concerns. - Provide information about loan options' interest rates' and banking...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...
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Lavoro Complaints Management a Caserta – Offerte simili: