Assist customers with reservations' modifications' and cancellations of transportation services. - Resolve issues and complaints quickly and thoughtfully' ensuring customer credentials are met. - Accurately document all customer interactions within the...
Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
inquiries in Italian.
• Provide information on account management' product offerings' and financial services with warmth and clarity.
• Help customers navigate online banking tools and resolve any issues they may encounter.
• Address customer complaints...
inquiries related to real estate listings' rental processes' and property management via phone' email' and chat in Italian. - Provide personalized support and information' helping clients make informed decisions regarding their real estate needs.
- Resolve...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
Under the responsibility of the Director of Operations, your main responsibilities will include: MANAGEMENT &, FINANCE:Ensure the housekeeping department meets financial targets in line with the budgetary objectives set by the Director of...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.Handle guest complaints according...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...
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Lavoro Complaints Management a Caserta – Offerte simili: