Assist customers with reservations' modifications' and cancellations of transportation services. - Resolve issues and complaints quickly and thoughtfully' ensuring customer credentials are met. - Accurately document all customer interactions within the...
Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
inquiries in Italian.
• Provide information on account management' product offerings' and financial services with warmth and clarity.
• Help customers navigate online banking tools and resolve any issues they may encounter.
• Address customer complaints...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
to ensure a seamless guest journey. Anticipate guest needs and respond proactively to any requests, complaints, or feedback. Ensure compliance with privacy, safety, and security protocols in line with Six Senses and statutory requirements.
Upsell...
Under the responsibility of the Director of Operations, your main responsibilities will include: MANAGEMENT &, FINANCE:Ensure the housekeeping department meets financial targets in line with the budgetary objectives set by the Director of...
at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.Handle guest complaints according...
bakeca.it -
Lavoro Complaints Management a Crotone – Offerte simili: