throughout.
• Resolve customer complaints and technical issues promptly to maintain high levels of satisfaction.
• Document all customer interactions and technical solutions in the CRM system for future reference.
• Work closely with the IT department to...
channels including phone' email' and chat. - Assist customers with inquiries related to telecom services' billing' troubleshooting' and account management. - Address customer complaints and resolve issues in a timely manner to ensure a positive experience...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
speeded up Tasks within the Order &, Delivery management process - Unblock the EDI orders' in EDI workflow and solve the problems to be able to create the sales order. - Review and unblock the orders for delivery. Delivery issues/delay management...
bakeca.it -
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