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Full-time (11)
Offerte di Lavoro Complaints Management a Cosenza
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Mercier Consultancy MDCosenzabakeca.it
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
Mercier Consultancy MDCosenzabakeca.it
customer inquiries regarding streaming services' subscriptions' and technical issues via phone' email' and chat in Italian. - Provide detailed information on content availability' billing' and account management. - Assist customers in troubleshooting...
Mercier Consultancy MDCosenzabakeca.it
complaints and issues to ensure a high level of service satisfaction. - Document all customer interactions accurately in the CRM system to maintain comprehensive records. - Collaborate with the logistics team to ensure timely and effective service delivery...
Cosenzabakeca.it
determine need for repairs or replacement of furniture and/ or equipment- Investigate and address complaints regarding poor housekeeping service- Maintain an inventory of cleaning supplies- Monitor and replenish cleaning products stock- Motivate team members...
Mercier Consultancy MDCosenzabakeca.it
issues and provide step
-by-step guidance in optimizing their smart home systems.
• Resolve customer complaints and inquiries promptly' ensuring an exceptional customer experience.
• Document all customer interactions accurately in the CRM system for...
Mercier Consultancy MDCosenzabakeca.it
product features' usage' and troubleshooting. - Assist customers with account management' including registration' updates' and troubleshooting technical issues. - Resolve customer complaints and concerns efficiently while maintaining a high level of...
Mercier Consultancy MDCosenzabakeca.it
management via phone' email' and chat in Italian.
• Provide detailed information about energy plans' pricing options' and sustainability initiatives.
• Assist customers with account setup' service modifications' and troubleshooting issues.
• Resolve customer...
Mercier Consultancy MDCosenzabakeca.it
inquiries regarding telecom products' services' and account management via phone' email' and live chat in Italian. - Provide detailed information about plans' pricing' and technical troubleshooting. - Assist customers with billing inquiries' account changes...
Mercier Consultancy MDCosenzabakeca.it
products' orders' and services through phone' email' and live chat in Italian.
• Assist customers with account management' order placement' and payment issues.
• Resolve complaints and provide solutions to ensure a positive customer experience.
• Document...
Mercier Consultancy MDCosenzabakeca.it
Responsibilities
• Handle customer inquiries related to e-commerce products' services' and order management via phone' email' and live chat in Italian.
• Assist customers with account creation' order placement' returns' and tracking of shipments.
• Resolve customer...
Mercier Consultancy MDCosenzabakeca.it
email' and chat in Italian.
• Provide detailed information about services' plans' and troubleshooting procedures.
• Assist customers with account management' bill inquiries' and service changes.
• Resolve customer complaints and issues efficiently to...
Mercier Consultancy MDCosenzabakeca.it
email' and chat.
• Assist customers with their inquiries regarding products' services' and account management.
• Handle and resolve customer complaints promptly and efficiently' striving for high levels of customer satisfaction.
• Keep accurate records...
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