relationships across our Operator network and external partners.
Key Responsibilities
• Lead the growth and operational performance of World in Italy, ensuring strong Operator execution, compliance, and userexperience.
• Source, onboard, and manage Operators...
from day one in identifying opportunities to enhance service quality and elevate the overall userexperience. - Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.
- Own each query...
A leading global technology firm is seeking a Growth Lead for Italy to scale operations and manage day-to-day performance of local Operators. This strategic and operational role requires over 7 years of experience in business development...
leaders' to understand requirements and deliver solutions. - Identify opportunities for process improvements and implement best practices to enhance system performance and userexperience. - Mentor and guide a team of IT professionals' fostering...
field
• 2-3 years of experience in PAM/IGA roles
• Hands-on experience with One Identity Safeguard or similar tools (e.g.' CyberArk' BeyondTrust' Delinea)
• Strong Windows and Linux engineering skills
• Solid knowledge of AD' Azure AD/Entra ID' LDAP...