Location: Lisbon, Portugal
Work Model: Remote, Portugal-based
Employment Type: Full-time
Language Requirement: Italian and English
About The Role
We are hiring an Italian-speaking Technical Customer Support Specialist for a tech customer service...
Office and AI tools
• Degree in Electrical, Electronic, or Energy Engineering, or a Technical Diploma
• You are passionate about Innovation, Industrial and Building automation
• You are ease at communicating in Italian and English
• Willingness to...
role acts as a key technical interface between Manufacturing and R&D.
Main Responsibilities
• Support optimisation of product and component design to improve manufacturability, quality and cost efficiency.
• Identify needs for modification or...
service provider and internal stakeholders to monitor service status and prevent issues
• Collaborate with stakeholders to deliver high-quality technicalsupport and consultancy
• Work with technical staff for system connectivity, integration...
Cbtalents in Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will support customers in Italian and English, troubleshoot inquiries, and document cases accurately to ensure smooth...
technical and business stakeholders
• Decision making
• Complexity management
Language Skills:
Excellent knowledge (B2 level or higher) of written and spoken English
Other:
Availability for short and medium-term travel.
Working with us, you will...
motors, sensors, antennas, payloads and cabling.
• Produce 3D models, technical drawings and manufacturing documentation.
• Select suitable materials and manufacturing processes.
• Support prototyping, assembly, testing and design improvements.
• Work...
activities;
• Interpersonal skills to interact with internal and external clients and suppliers;
• Technical knowledge, self-learning ability;
• Knowledge of merchant ship systems is a preferential title;
• A good level of written and spoken English...
and optimization of process models.
• Collaborate with the Automation team to improve process control strategies and control logic.
• Support commissioning, plant start-up, and ramp-up activities at customer sites worldwide.
• Perform technical troubleshooting...
configurations.
• Support verifications against project requirements, international regulations and industry standards.
• Contribute to the study of innovative or unconventional solutions through comparative analyses and feasibility studies.
• Prepare and review...
drawings, specifications, work instructions and control plans.
• Identify, document and manage product and process non-conformities.
• Lead or support root-cause investigations and corrective actions.
• Analyse recurring defects, scrap and rework to...
the global energy industry.
Key Responsibilities
• Manage customer inquiries and prepare technical and commercial quotations.
• Support Sales Managers throughout the bidding and order acquisition process.
• Follow up on commercial opportunities...
Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote, Portugal-based project.
You will provide customer support in Italian and English, troubleshoot technical issues, document cases accurately, and help turn...
Identify and promptly report delays, critical issues, dependencies and technical risks.
• Support the technical validation of implemented software solutions and algorithms.
• Contribute to the development of advanced solutions based on digital twins...
and available features
What We're Looking For
• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Previous experience in Customer Support, Customer Service, Call Center, TechnicalSupport, Helpdesk, or similar roles is a plus...