Cbtalents in Portugal is seeking an Italian-speaking Technical Customer Support Specialist for a remote role based in Portugal. You will support customers in Italian and English, troubleshoot inquiries, and document cases accurately to ensure smooth...
service provider and internal stakeholders to monitor service status and prevent issues
• Collaborate with stakeholders to deliver high-quality technicalsupport and consultancy
• Work with technical staff for system connectivity, integration...
Cbtalents is hiring an Italian-speaking Technical Customer Support Specialist for a remote, Portugal-based project.
You will provide customer support in Italian and English, troubleshoot technical issues, document cases accurately, and help turn...
Questa posizione è in ABB
Riassunto dell'opportunità da parte della Joinrs AI:
ABB ricerca un EL Technical & Design Promotion Manager con laurea in ingegneria elettrica, elettronica o energetica o diploma tecnico. Il candidato promuoverà...
Location: Lisbon, Portugal
Work Model: Remote, Portugal-based
Employment Type: Full-time
Language Requirement: Italian and English
About The Role
We are hiring an Italian-speaking Technical Customer Support Specialist for a tech customer service...
and Responsibilities
In this role, you will have the opportunity to play a critical role in ensuring customer satisfaction and loyalty in your assigned accounts. Each day, you will assist with customers’ technical requests and engage with colleagues to take care of...
electronic, and drivability faults
• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues...
platform and available features
What We're Looking For
• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Previous experience in Customer Support, Customer Service, Call Center, TechnicalSupport, Helpdesk, or similar...
ensure the infrastructures essential to our daily lives are always on.
What you'll do
• Manage customer and partner requests through different support channels, communicating effectively in both Italian and English.
• Classify, prioritize, and manage...
the global energy industry.
Key Responsibilities
• Manage customer inquiries and prepare technical and commercial quotations.
• Support Sales Managers throughout the bidding and order acquisition process.
• Follow up on commercial opportunities...
electronic, and drivability faults
• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues...
and identification of possible areas for efficiency, automation or digitalization;
• translation of business needs into functional requirements to be shared with the Digital Solutions and Big Data functions;
• support for defining functional and technical...
and available features
What We're Looking For
• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Previous experience in Customer Support, Customer Service, Call Center, TechnicalSupport, Helpdesk, or similar roles is a plus...
problem
• solving and organisational skills.
• Ability to lead, support and coordinate a team.
• Good communication skills and working knowledge of English.
• Flexible and willing to work shifts, weekends and public holidays when required.
• A professional...
production priorities and optimize production flow.
People Leadership
• Lead, coach and develop production managers, supervisors and team leaders.
• Build a high-performance culture focused on accountability and continuous improvement.
• Support workforce...