guidelines and proceduresMain KPIsNumber of refunded transactionsRefunding mistake ratioReporting and collaborationReporting line: ManagerMainly cooperates with: Peers at same and other RefundQuality AssuranceProcessingRefund & Security ManagerMerchants...
and audit inputs;
Required Skills, Qualifications, and Experience
Knowledge of:
• Working within the technical financial services industry, or other highly regulated industries;
• Information security management, governance, and compliance principles...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
guidelines and proceduresMain KPIsNumber of refunded transactionsRefunding mistake ratioReporting and collaborationReporting line: ManagerMainly cooperates with: Peers at same and other RefundQuality AssuranceProcessingRefund & Security ManagerMerchants...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful:
a commercial background
• Helpful:
experience in face to face customer contact
• Helpful:
experience in managing tills
• Helpful:
airport...
refunded transactions;Refunding mistake ratio;Specific skills and knowledgeMust be fluent in English;Other helpful languages in order of relevance: Arabic, Chinese, Spanish, Portuguese;Must be dedicated to service and customer satisfaction;Must have a clean...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful: a commercial background
• Helpful: experience in face to face customer contact
• Helpful: experience in managing tills
• Helpful: airport...
KPIs
• Number of refunded transactions;
• Refunding mistake ratio;
Specific skills and knowledge
• Must be fluent in English;
• Other helpful languages in order of relevance: Arabic, Chinese, Spanish, Portuguese;
• Must be dedicated to service...
Processing
• Refund & Security Manager
• Merchants’ staff
• Sales organization
Background and Education
• Helpful:
a commercial background
• Helpful:
experience in face to face customer contact
• Helpful:
experience in managing tills
• Helpful:
airport...
and deployments of service components.
• Participate in all activities related to IT security and cybersecurity with the aim of mitigating risk and supporting recovery programs for the area of responsibility. Run system analysis to identify potential issues...
IoT platforms, enabling the development and deployment of complex connected solutions. Focusing on security and reliability, the company delivers award-winning IoT solutions, modules, and services trusted by top global brands....
facing API products to enable third-party business integrations.
• Ensure robust authentication, authorization, and data security in all API services.
• Manage infrastructure using Kubernetes for container orchestration.
• Own and improve our CI/CD...
IoT platforms, enabling the development and deployment of complex connected solutions. Focusing on security and reliability, the company delivers award-winning IoT solutions, modules, and services trusted by top global brands....