our first customers. This is an exciting and challenging role where you will not only ensure our clients' success but also help define the customer journey for Italy. You will manage the entire post-sales process' from onboarding and training to...
self
-serve. You will provide hands-on training' creating content' guiding via remote access' readiness call activities and delivering webinars
• Liaise with sales teams to address customer related issues and order questions
• Look for areas to improve...
across all propertiesReport trends to senior management and develop action plans to address root causes of dissatisfactionImplement, lead and support mystery audit programs and other quality assurance mechanismsConduct ongoing training and coaching...
from 110+ nationalities' we proudly represent the leading global businesses -such as Microsoft' Canon' Netflix- providing Customer Care' Sales &, Technical Support services' as well as Content Moderation for social media. Take a step forward...
and product category. Her/His focus will cover both P&, L (Sales' Margins and Expenses) and BS (Inventory) developing and maintaining financial models' creating internal reports to provide analytical and data-driven insights to support the company's...
/email from clients related to products' sales' service' corporate information' appointments' etc.
• Maintain a customer relationship database and follow up on customer contacts.
What you will bring
• Excellent command of Italian
• Good communication...