Job Title:
• Technical Customer Support with Italian
• work from Katowice Job Description Responsibilities:
• Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
• Handling reports regarding the...
this role is provided by a dedicated team of Field Application Engineers, with whom the Account Manager will work closely together on customer projects.
The position reports into the EMEA Snr. Regional Sales Manager.
Responsibilities:
• Defining...
What will you do? - Provide post-sales support to customers by validating entitlements' assisting customers with unit diagnosis' troubleshooting and completing RMA's when necessary or assuring a proper escalation to the 2nd level support if needed...
What will you do? - Provide post-sales support to customers by validating entitlements' assisting customers with unit diagnosis' troubleshooting and completing RMA's when necessary or assuring a proper escalation to the 2nd level support if needed...