Monitor guests’ satisfaction throughout their stays and take appropriate steps and immediate corrective measures where necessary. - Deal with all guests’ queries and complaints swiftly and efficiently. - Check all VIP rooms and long stay guestrooms...
reliable and scalable systems by defining and monitoring SLOs/SLIs, working directly on production infrastructure, and collaborating closely with software engineers on system design and reliability improvements
• Automation, Operations & Incident Response...
hotels, ensuring alignment with brand requirements and statutory audit expectations. - Lead and support LQA (Leading Quality Assurance) audits, monitor performance and oversee the implementation of improvement action plans. - Work closely with Heads of...
trasversali, attività di pianificazione strategica, market monitoring, analisi di mercato o studi di settore rappresenterà un elemento di valore aggiunto
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per Central Reservations KPI objectives.
• Work closely with the team to maximize revenue opportunities and reduce operational inefficiencies.
• Attend meetings related to reservations and share relevant insights on performance and trends.
• Monitor automated...
and support
• Collaborate closely with product managers and stakeholders, including data scientists and ML engineers, to support the full ML lifecycle, from experimentation and training to deployment and monitoring
• Continuously learn and stay up to date with...
knowledge and pairing techniques.
• Monitor wine sales performance and ensure profitability and quality control.
• Monitor and manage wine inventory levels, including conducting regular stock checks and communicating needs for replenishment.
• Support the...
ECS.
• Experience with Traefik, Nginx or Apache.
• Experience with Helm.
• Experience with Elastic Stack, OpenSearch or similar observability platforms.
• Experience with Prometheus, Grafana and modern monitoring solutions.
• Experience with security...
Food &, Beverage, and Reservations to ensure seamless operations and guest satisfaction. - Monitor room readiness, special guest requests, and maintenance follow-ups. - Ensure housekeeping procedures and standards are maintained and continuously...
feedback, and drive the implementation of corrective and preventive actions.
• Lead and facilitate cross-functional teams in process optimization initiatives, applying lean manufacturing and Six Sigma principles where appropriate.
• Monitor and report on...
professionally and promptly • Monitor and maintain visual merchandising standards, ensuring shop displays are attractive, well-organised, and aligned with organisational guidelines • Utilise Point of Sale (POS) systems and retail management software to process...
to other departments or areas that may impact operation.
• Deputise in case Maintenance Manager is absent.
• Check daily jobs inserted on maintenance software vs.
jobs done to monitor staff productivity.
• Investigate first hand any issues that arise...
and updating internal records and systems.
• Liaise with different departments and properties across the Group to ensure effective communication and coordination.
• Monitor office supplies, stationery, and other administrative requirements.
• Assist with...
Coordinate and monitor the work of the Room Attendants. - Conduct inspections of suites and residences for both arrivals and departures, ensuring cleanliness, guest amenities, VIP setups, and compliance with the property's standards.
- Manage housekeeping...
and inside the resort.
• Arrange tour / excursions for guest / car hire.
• Ensure enough beach towels stock at lower reception and monitor it.
• Ensure that lobby area, luggage room, departure lounge, entrance, furniture and equipment are always kept clean...