first and fostering valuable relationships
• Proactively maximize cross-selling opportunities by leveraging the full range of products available in-store.
• Provide personalized recommendations and sensory experiences
• Enhance brand loyalty by...
build long-lasting relationships grounded in trust' loyalty' and mutual success. You are ", the representative", of Booking.com for Business for our corporate customers around the globe. On business events and fairs as well as via the phone...
receives a unique, personalized luxury experience.
• Support the team in clienteling actions to build loyalty and retention.
Business Performance & KPIs
• Lead and motivate the sales team to achieve and exceed sales targets, driving performance excellence...
products and services.
• Efficiently handle and resolve customer complaints' ensuring satisfaction and loyalty.
• Collect feedback from customers to contribute to ongoing improvements in service quality.
• Offer personalized recommendations to meet the...
and loyalty impacting positively both absolute metrics and relatives such as market share
• Control perimeter P&L identifying opportunities and risks
Requirements
• At least 3 years experience in account management or sales.
• P&L knowledge and negotiation...
pipeline through direct and indirect sales channels to maximize revenue.
• Client Relationship Management: Cultivate strong relationships with key luxury clients and maintain ongoing communication to ensure long-term loyalty. Regularly meet with major...
customers as well as execute 1:many initiatives to drive customer outcomes at scale. - Pursue high standards of customer engagement and satisfaction with a focus on customer loyalty by sharing tools' processes &, resources. - - Identify customers at risk...