siamo alla ricerca di una persona da inserire nel ruolo di CRM & Loyalty Specialist. La risorsa gestirà autonomamente le attività CRM legate al programma fedeltà, contribuendo alla crescita della fidelizzazione attraverso strategie data-driven e touchpoint omnicanale...
The Concierge owns the guest's overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between...
la scalabilità e l'affidabilità delle piattaforme, a partire da Salesforce B2C Commerce Cloud.
Lavorerà a stretto contatto con i team eCommerce, CRM, Marketing e Loyalty per trasformare le esigenze di business in soluzioni tecniche sostenibili, coordinando...
PVH Italy is seeking a Company Brand Ambassador responsible for achieving sales targets and providing exceptional customer service. The role involves managing and motivating the department team, analyzing performance, and driving customer loyalty...
Aggiornamento e supporto nella gestione del database di CRM;
• Creazione e invio dem per campagne prospecting e loyalty;
• Gestire l'attività di customer care;
• Supporto alle attività di reception e sostituzione host quando necessario;
• Presenza...
and collaborate with our internal teams. The role requires problem-solving skills to meet client expectations and contribute to improving customer loyalty. Candidates should be proactive and able to maintain high levels of customer satisfaction.
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Point-of-Sale) transactions and the innovation of SmartPOS systems, including features like staff management, loyalty programs, inventory management, and data synchronization across multiple stores.
RESPONSIBILITIES
We are looking for an ambitious...
service performance. The ideal candidate has over 10 years of experience in luxury retail, expert project management skills, and a strategic mindset focused on customer loyalty and satisfaction. Join LVMH Group for a key role in enhancing brand reputation...
stock availability and commercial priorities
• Creates and adapts email content (copywriting) and manages campaign setup and deployment
• Collaborates with Retail team to enhance clienteling strategies, driving customer retention and loyalty...
The Head of After Sales will be responsible for the strategy, management, and optimization of all Loro Piana after-sales activities, ensuring maximum customer satisfaction and loyalty. The role involves defining and implementing a global Service...
and technical focuses through in-person meetings, presentations, internal sales support.
Key Responsibilities
1. Client relationships management:
• Build and maintain strong relationships with both new and existing customers to foster loyalty and repeat...
Administration, Order Management);
• Suggest retention initiatives and contribute to improve customer loyalty;
• Continuously evaluate internal customer care processes and propose business development initiatives;
• Support the Trade & Design team with the...
relationships with assigned B2B clients, ensuring high levels of satisfaction, loyalty, and retention.
• Sales Execution: Support the implementation of the company's commercial strategy by analysing market trends and customer needs and contributing to strategic...
customer satisfaction and loyalty for the brand.
Responsibilities
• Assist customers with product information' troubleshooting' and order management
• Resolve customer complaints promptly and professionally to ensure customer satisfaction
• Collaborate with...
market share in Italy's key industries by consistently closing new business and renewals.
• Strengthening customer loyalty and satisfaction by delivering innovative, value-driven engineering solutions.
• Driving revenue growth through targeted sales...