quotation and order fulfilment phases. Customer Service Reps provide outstanding customer service' promptly and accurately when responding to internal and external customer requests. Key Responsibilities: - Play a key role within the implementation of new...
checked and validated
• Perform analysis, evaluate results, and prepare formal reports of the findings
• Liaison with other teams as required and interact with OEM customers
• Maintain strong communication with internal project team and customer
• Manage...
help provide effective communication with customers' and can understand and solve their problems' in a friendly and professional manner. The successful applicant will come with a track record of resolving complex customer requests and providing...
Michael Page International Italia S.r.l.-Emilia Romagna
and integration of data into CRM platform(s). Supports both the internal and external sales team members using and leveraging on the CRM platform(s) features.Contributes to spreading the CRM culture in the subsidiary, by tuning the tool to the needs expressed...
various deals;
• Position the agency based on the needs of the customer/prospect and in a manner consistent with internal delivery;
• Build the new business budget and ensure its achievement, in terms of turnover and profit;
• Supervise operations...
business.Responsible for interfacing with customers and internal parties via email' phone' chat and case management tool. - Handle inquiries via phone' chat and email from customers and/or internal parties - Order management: order entry' price checking' order clearing...
language
• Communicative level of English language
• Very good communication skills written and spoken
• Problem solving skills and ability to communicate instructions clearly
• Customer service orientated
• Interest in technology and learning new skills...
for our client We're a Great Match if You:
• Are a native or proficient Italian speaker (C2) and fluent in English (B2)
• Have a genuine enthusiasm for the entertainment and media sector
• Demonstrate outstanding communication skills, empathy...
support to other Care team members as needed, - Follows up on internal holds pertaining to credits processed on behalf of customers, - Intimately understand proper case handling process and can identify different business unit responsibilities.
What you'll...
different channels (i.e. live chat, phone, emails, webforms, Social 1:1) by providing excellent solution, service, product and beauty advice in a professional, precise and timely manner. Requirements Must have • Excellent communication skills, empathy &...
cannot be resolved without internal support. - Become a master CRM user' proficient in updating fields' creating and managing Insertion Orders - Be part of a multinational Customer Care Team responsible for all European clients where collaboration...
Contribute to creating brand engagement for our Client.
We'll be a great match if you:
• Have a high level of Italian (C2) and fluent in English (B2)
• Are passionate about the entertainment and media industry
• Demonstrate excellent communication skills...
should be escalated.
Supervision
• Minimum supervision is required but is readily available.
• On a regular basis' calls are monitored to provide information relating to the individual's performance.
Communication
• With customers of the client who work...
and fluent in English (C1)
• Have excellent communication skills coupled with empathy and team spirit.
• Previous experience in Customer Service (preferably on the Hospitality industry)
• For non-EU residents' it is mandatory to have a valid work permit If...