by leveraging IT expertise and adopting a long-term sustainable vision.
• Designing and managing the integration of IT and OT functions and systems while ensuring cybersecurity at all levels and defining, when necessary, transition management...
details in an accessible manner.
• Familiarity with customer service software and tools is a plus.
• Detail-oriented and capable of managing multiple inquiries simultaneously.
• Willingness to work flexible hours as required by the role.
Benefits...
in managing complex projects within an industrial setting. As a pivotal member of our team, you will lead the resolution of advanced technical challenges and drive the implementation of innovative, state-of-the-art solutions.
Do you see yourself in this role...
industries.
• Strong interpersonal skills with a focus on providing exceptional customer experiences.
• Proficient in using computer systems for managing reservations and customer interactions.
• Ability to handle problems efficiently and maintain a positive...
documentation current and accurate.
• Participate in managing technical changes within the client’s IT/OT infrastructure.
• Operate proficiently following the client’s quality guidelines and manuals (specific to IT/OT and general).
• Collaborate with suppliers...
role' you will address a variety of customer needs' such as providing product information' troubleshooting issues' and managing service requests' all while ensuring clear and effective communication. Working closely with cross-functional teams' you'll...
Contributes to team effort by accomplishing related results as needed,
• Works with their line manager and all respective functions to ensure proper customer service is being delivered
• Handles changes,
• Goes the extra mile to engage customers,
• Executes...