Spa Manager - Luxury Hotel | Milan
📍 Location: Milan
🕓 Full-time | Monday to Friday (flexibility required based on business needs)
🧖 Department: Spa & Wellness
About the Role
We are seeking a confident and results-driven Spa Manager to lead...
special arrangements to enhance guest stays. Handle guest complaints efficiently and with professionalism. Coordinate with other hotel departments to ensure seamless service delivery. Maintain updated knowledge of resort facilities, local attractions...
The Reservations Agent must ensure that all incoming calls and emails are handled in a courteous and professional manner whilst ensuring efficient resolution of all guest inquiries for various hotel services and operations. Responsibilities...
delivery.
• Collaborate with educational teams to ensure customer needs are met promptly.
• Stay updated on the latest trends in e-learning and educational technology.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience...
keeping.
• Collaborate with various departments to ensure seamless customer experience and service delivery.
• Stay informed about changes in services' pricing' and policies within the transportation industry.
Requirements
• Fluency in Italian and English...
improvement initiatives.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service' particularly in the social media or tech industry is preferred.
• Strong communication and interpersonal skills focused on...
customers accurately.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service' particularly in the telecommunications or tech sector is preferred.
• Strong communication skills with a focus on customer needs...
Collaborate with internal teams to ensure prompt resolution of client inquiries.
• Stay informed about financial regulations and industry trends to assist clients effectively.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience...
and English' both written and spoken.
• Experience in customer service' preferably within the automotive industry.
• Strong communication skills with a customer-focused approach.
• Technical understanding of automotive products is a plus.
• Familiarity with...
needs are met effectively.
• Stay informed about industry trends and product updates to provide informed assistance.
• Gather customer feedback to help improve service delivery and offerings.
Requirements
• Fluency in Italian and English' both written...
and tourism.
• Assist customers with making reservations' providing information on hotels' tours' and local attractions.
• Handle questions regarding service options' availability' and pricing.
• Effectively resolve customer complaints and service issues with...
and schedulingEnsure compliance with safety and sustainability standardsRequirementsPrevious experience in hotel or lodge management (preferably in Switzerland)Strong leadership, problem-solving, and communication skillsFluency in Italian and English (German or French...
internal teams to ensure a seamless customer experience.
• Stay updated on industry trends and airline policies to assist customers effectively.
Requirements
• Fluency in Italian and English' both written and spoken.
• Experience in customer service...
and English' both written and spoken.
• Experience in customer service' preferably in the IT or technology sector.
• Strong technical knowledge with a keen interest in IT solutions.
• Excellent communication and interpersonal skills with a customer-first...
comprehensive records.
• Work collaboratively with other banking departments to ensure seamless service delivery.
• Stay updated on banking regulations and product offerings to assist customers effectively.
Requirements
• Fluency in Italian and English' both...