Oberalp Group Spa. - SALEWA - DYNAFIT - WILD COUNTRY - POMOCA-Bolzano-appcast.io-
track record with Salesforce Marketing Cloud or similar ESP
• Experience with CRM systems (Microsoft Dynamics preferred)
• GDPR and data privacy best practices, lifecycle marketing strategies and automation frameworks, familiarity with Jira or similar...
and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email and chat Resolve customer inquiries within agreed SLAs, using our...
record with Salesforce Marketing Cloud or similar ESP Experience with CRM systems (Microsoft Dynamics preferred) GDPR and data privacy best practices, lifecycle marketing strategies and automation frameworks, familiarity with Jira or similar project...
Service processes, particularly spare parts management and warranties.
• ERP/CRM Knowledge: Solid experience in ERP/CRM platforms, with a strong emphasis on relevant SAP modules (e.g., CS - Customer Service, SD) or Microsoft Dynamics (365).
• Soft Skills...
Betreuung und Optimierung der Unternehmenswebsite, Social-Media-Kanäle sowie digitaler Kampagnen Nutzung von CRM-Tools (vorzugsweise Microsoft Dynamics) für Leadgenerierung und Unterstützung des Vertriebsteams Dein Profil: Mehrjährige Erfahrung...
maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
diesen Kompetenzen Teamfähigkeit und gute Kommunikationsfähigkeit Gute organisatorische, analytische und lösungsorientierte Fähigkeiten Flexibilität Gute Kenntnisse des MS-Office Pakets Kenntnisse von Microsoft DynamicsCRM von Vorteil Wir bieten...
Comfortable hosting webinars' leading training sessions' and representing the brand at events. - Commercial Acumen: Strong understanding of business travel dynamics and the ability to align platform capabilities with customer goals. - Tech-Savvy: Comfortable...