Ciao, #Gamechanger! 🌟 Sei pronto a unirti a una realtà in continua evoluzione? Se hai il talento per la leadership e una vera passione per il customerservice, Concentrix Vimercate vuole te come il nostro prossimo Team Leader!
Perché dovresti...
Adecco Life Science, specialised division of Adecco Italy, is recruiting for a pharmaceutical company in Brescia, a CustomerService.
The CustomerService reports to the EU Customerservicemanager and works closely with EU Regional Manager...
than 8,000 employees in 44 countries worldwide work for the group, which has a consolidated annual turnover of almost 2 billion euros.
For our offices north of Milano we are now recruiting a
ServiceManager Italy
Your role
• Manage a team of Service...
Adecco Life Science, specialised division of Adecco Italy, is recruiting for a pharmaceutical company in Brescia, a CustomerService.
The CustomerService reports to the EU Customerservicemanager and works closely with EU Regional Manager...
responsibilities akin to a service operations manager role, requiring both technical and interpersonal skills:
• Act as the primary point of contact for customer incident management, coordinating resolution efforts across global teams.
• Maintain clear...
tools in Excel to monitor commercial KPIs, pricing, customer trends and sales performance;
• Collaborates incustomer segmentation and performance analysis to identify areas of growth or risk;
• Assists in managing and maintaining pricing lists...
About the Company: Within OVHcloud, the Business Unit Industry is responsible for designing and delivering server resources and infrastructures, innovating and industrializing best practices. This ensures a competitive and quality level of service...
and / or feedback from customers in a timely manner. Initiate RMA’s / customers credits when required.
• Work with customerservice, operations and supply chain as needed to ensure order fulfilment expectations are met.
• Utilize Contact Management database...
processes in an international service delivery context, fostering continuous process improvement.
Service Provider Oversight:
• Act as point of contact for the external service provider managing infrastructure & network operations.
• Monitor and review the...
planning and execution across its operations in Europe, USA, and Korea/Japan.
Job Responsibilities:
• CustomerService & Collaboration:
a. act as a key liaison with customers and internal teams, ensuring alignment between operational capabilities...
process and being a process champion.
• Excellent communication skills (oral and written), and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service...
recognition, build brand loyalty, and improve sales performance.
• Understand customer requirements and needs to offer suitable solutions and generate new business opportunities, ensuring timely delivery of services and products, and resolving issues to...
circumstances; - Tender Archiving: After completing the tender submission, the bidding materials will be organized and archived within the business unit.
Logistics Support: Customer Shipment Booking Services and Troubleshooting: Resolving sample delivery issues...
process thinking with UX and data insights. You’ll collaborate with developers, designers, customer account, and project stakeholders, reporting directly to the Business Analyst Manager.
Expect real onboarding, ongoing mentoring, and the freedom to...
Gain valuable professional experience covering the entire retail life cycle
• Have the opportunity to work with people from different countries and cultures in a collaborative environment
• Receive structured customerservice, retail operations...