Incident management,
• Service request management (request in CAM ed extra CAM),
• Inbound telefonico,
• Problem management (come supporto nell'analisi),
• Analisi dei log applicativi,
• Controllo congruenza dati tramite query SQL,
• Debug del codice...
as a Customer Technical Advisor &, Inbound Sales in Portugal' you will ensure that performance goals are met across all operations. And that you fulfill client expectations related to operational excellence: high targets regarding quality...
livello;
• Incident management;
• Service request management (request in CAM ed extra CAM);
• Inbound telefonico;
• Problem management (come supporto nell’analisi);
• Analisi dei log applicativi;
• Controllo congruenza dati tramite query SQL;
• Debug...
social.
La risorsa, riportando al Responsabile BDC, si occuperà di:
gestire richieste commerciali/customer care/service; gestione chiamate inbound/outbound; utilizzo CRM; assistenza clienti.
Cosa è richiesto: ottime doti relazionali e comunicative...
Service Providers ensuring best in class delivery against our agreed KPIs (Key Performance Indicators) - such as on-time delivery' detention &, demurrage. The Ops Excellence Lead' EMEA Inbound Logistics will support the Senior Manager' EMEA Inbound...