sales, and customer care teams to communicate in a direct, effective, and personal way.
Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team...
discipline, professional appearance, and service quality to ensure guest satisfaction
• Inspecting the work environment to ensure compliance with hygiene and safety regulations
• Anticipating guest needs, responding promptly, and accommodating all requests...
Candidates must be based and legally residing in Malta
• we cannot offer relocation support.
• Soft Skills: Strong people skills' a proactive' problem-solving mindset' and a dedication to customersatisfaction.
• Technical Aptitude: Basic computer knowledge...
Melia Hotels International S.A.(Meliá)-Sassari-appcast.io-
all Front Office Operations to ensure profitability, control costs and quality standards to guarantee total guest satisfaction.
What will you have to do?
• Supervise and coordinate all Front Office operations
• Ensure the smooth running of shifts and the quality...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
the primary technical contact for customers during field operations.
• Provide detailed explanations of system performance and troubleshooting steps.
• Ensure a high level of customersatisfaction through professional service delivery.
4. Reporting...
product selection' order placement' and resolving any service
• related issues.
• Offer comprehensive information about products' promotions' and company policies.
• Resolve customer complaints professionally' ensuring customersatisfaction.
• Maintain...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
Assist clients with account management' content strategies' and platform features. - Troubleshoot issues and provide effective solutions to enhance customersatisfaction. - Maintain thorough documentation of customer interactions and feedback...
costs and quality standards to guarantee total guest satisfaction.
What will you have to do?
• Supervise and coordinate all Front Office operations
• Ensure the smooth running of shifts and the quality of reception services provided
• Ensure compliance...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
and spoken.
• Experience in customer service' preferably in the energy sector or a technical field.
• Strong communication and interpersonal skills with a commitment to customersatisfaction.
• Ability to multitask and manage various customer inquiries...