di favorire la crescita del marchio rappresentato
• Pianificare iniziative e azioni specifiche di vendita e/o promozione, che coinvolgano la rete dei Venditori e contribuire al miglioramento dei processi e della CustomerSatisfaction
Requisiti
• Esperienza...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
are addressed promptly and effectively. Your contributions will be crucial to maintaining high levels of customersatisfaction within our services. If you have a passion for helping others and possess excellent communication skills in Italian' we...
Assist clients with account management' content strategies' and platform features. - Troubleshoot issues and provide effective solutions to enhance customersatisfaction. - Maintain thorough documentation of customer interactions and feedback...
preferably in the insurance or financial services sector.
• Strong communication and interpersonal skills focused on customersatisfaction.
• Ability to handle multiple tasks and inquiries effectively.
• Familiarity with customer service software or CRM...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
information about products' promotions' and policies.
• Resolve customer complaints and issues promptly' ensuring satisfaction.
• Document customer interactions accurately for future reference.
• Collaborate with various teams to ensure effective resolution of...
driving service improvements' and contributing to customersatisfaction. Career growth and personal development We'll equip you with the training' cutting-edge technologies' and ongoing support you need to thrive. At Concentrix' there's tremendous...
and spoken.
• Experience in customer service' preferably in the energy sector or a technical field.
• Strong communication and interpersonal skills with a commitment to customersatisfaction.
• Ability to multitask and manage various customer inquiries...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education and Experience Required...