apartmentGraphic Packaging International - EMEA & APACplacePavia
JOB PURPOSE
To provide effective communication and co-ordination for the administration and day-to-day control of allocated business within the customer service team. Managing our customer’s expectations and delivering customersatisfaction...
and implement corrective actions
• Manage customer service quality, ensuring prompt response to complaints, implementing corrective actions, and improving overall customersatisfaction
• Oversee supplier quality by working closely with vendors to ensure...
goal will be to support customer requests on the platform, assist affiliated carriers, handle any post-sales issues, and, when necessary, find alternative solutions to increase customersatisfaction.
As a secondary focus, you will cooperate with the...
Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - join the leader in the Customer Experience industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person!
Are...
to enhance customersatisfaction.
Requirements:
Minimum 3 years of project-based sales experience, preferably in logistics automation equipment (e.g., 3PL, WMS).
Candidates with industry resources in e-commerce, retail (apparel/footwear, FMCG...
speed and precision to keep customersatisfaction high.
• Drive service optimization, improving response times, parts usage, and cost-efficiency.
• Track and report service KPIs to ensure continuous improvement.
🤝 Pre-Sales Support
• Collaborate with...
and execute lifecycle marketing strategies that increase customer engagement, customersatisfaction, and retention.
• Create and manage customer segmentation and targeting strategies to optimize the customer journey, ensuring that each segment receives...
general service questions.
• Resolve customer complaints and escalate complex issues following documented procedures.
• Maintain high levels of ownership' efficiency' and customersatisfaction in every interaction.
• Receive ongoing training to stay up-to...
and/or constraints, ensuring customersatisfaction and compliance with the best expected profitability in compliance with company policies;
• discuss existing processes with figures belonging to the Operations area;
• discuss with other company...
and delivers correct documentation, sound work products and deliverables to achieve customersatisfaction.
• Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Keeps...
and inquiries professionally while maintaining a friendly approach. - Keep detailed records of customer interactions and follow up as necessary to ensure satisfaction. - Stay knowledgeable about current banking products and services to provide accurate...
Troubleshoot customer issues and escalate when necessary
• Ensure customersatisfaction with every interaction
• Work in collaboration with your multicultural team Requirements
• Italian C2 level (native/near-native)
• English B2 level (required for training...
long-term partnerships. The Sales Manager will work to increase customersatisfaction, identify new opportunities for collaboration, and ultimately contribute to the region’s growth and success.
The ideal candidate will have a strong B2B sales...
industry TELUS Digital Bulgaria! As a Customer Support Specialist with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...