response times, and customersatisfaction
• Support customer retention initiatives through proactive follow-up
• Ensure a high standard of customer service aligned with XCMG brand expectations
Your profile
• Previous experience in aftersales, customer...
This is an exciting chance to work in the technology sector with a forward
• thinking company that values innovation and customersatisfaction.
Responsibilities
• Provide high-quality customer support to Italian-speaking clients
• Assist customers with...
delivering outstanding experiences, contributing to full guest satisfaction through personalized and memorable service.
• Apply health and safety regulations, complying with all protocols related to bar operations.
• Ensure the service area is always...
customers' complaints,
• Knowing our products inside and out so you can answer the questions,
• Ensure satisfaction of the customer and provide professional support for customers.
Requirements:
• Proficiency in both written and spoken Italian and English...
Resolve customer issues efficiently while maintaining a high level of satisfaction - Collaborate with internal teams (logistics, sales, operations) to ensure smooth order processing - Maintain accurate records of customer interactions in CRM systems...
in Italian through phone' email' and chat channels.
• Address customer issues and inquiries promptly to ensure a high level of satisfaction.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Collect valuable customer...
bakeca.it -
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