Fluency in Italian and English' both written and spoken
• Strong customer service skills with a focus on client satisfaction
• Technical aptitude to understand and support data analytics solutions
• Excellent problem-solving skills and attention to detail...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
Italian-speaking customers' assisting them with inquiries related to technology products and services. You will play a crucial part in ensuring customersatisfaction by resolving issues' providing product information' and guiding users through...
further into our European expansion story by opening a new country: Italy. Your role As the first Customer Success Manager for the Italian market' you will be a pivotal member of our team' responsible for building and nurturing strong relationships with...
customersatisfaction, and fosters brand loyalty. The position requires deep hospitality expertise, strong leadership, and a strategic approach to ensure exceptional service delivery across all guest-facing operations. Responsibilities: Lead, monitor...
with customers/partners across multiple systems' including phone' chat' and email (web and Outlook) - Ensure a high-level of customer and partner satisfaction - Receive' investigate' and respond to support needs, including order processing and inquiries...
and services, maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
on continuous improvement for customersatisfaction Your qualifications Concentrix is a great match if you: - Have a high level of Italian (written and oral) and a good level of English - Have excellent writing and communication skills coupled with...
high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will bring...
and solve problems
• Work on continuous improvement for customersatisfaction Your qualifications Concentrix is a great match if you:
• Have a high level of Italian (written and oral) and fluent in English (B2)
• Have excellent writing and communication...
and external stakeholders - provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education...
potential customers, - Identifies and assesses customers' needs to achieve satisfaction, - Resolves product or service problems by clarifying the customer's request' determining the cause of the problem' selecting and explaining the best solution to solve...
including strategic positioning' product promotion and driving the customer organization's adoption of Candex. In addition' you will provide technical support to customers with the goal of increasing product satisfaction and to provide feedback to the...