forecasting based upon realistic opportunity assessments. Forecasting covers / includes direct opportunities and channel / partner opportunities
• Develop and execute Major account strategies
• Ensure 100% customersatisfaction management with account(s...
prospecting to closing deals, ensuring customersatisfaction and long-term partnerships.
• Collaborate with engineering and product teams to align solutions with customer needs.
• Stay up to date with market trends, technological advancements, and competitor...
and expansion of our folio of Introducing Brokers and Partners.
• Maintain contact with clients/partners to ensure a high level of customersatisfaction.
• Build and maintain your own portfolio of clients.
• Actively follow up on queries and providing feedback...
con particolare attenzione alla customersatisfaction dei nostri clienti è per noi un aspetto di centrale importanza, come anche la predisposizione e l'interesse per il mondo IT.
Una precedente esperienza nel ruolo o il possesso di una certificazione in ambito...
and expansion of our folio of Introducing Brokers and Partners.
Maintain contact with clients/partners to ensure a high level of customersatisfaction.
Build and maintain your own portfolio of clients.
Actively follow up on queries and providing feedback to...
customer service and satisfaction, addressing any issues or concerns promptly and effectively.
• Conduct thorough market analysis to stay ahead of industry trends, competitive landscape, and customer needs.
• Provide regular sales performance reports...
and dynamic environment.
• Very strong communication, problem solving, decision making, and interpersonal skills.
• Superior customer service, teambuilding, and conflict resolution skills.
• Knowledge of the principles and processes for providing personalized...
market trends, regulatory changes, and competitor activity to identify risks and opportunities.
• Collaborate closely with the Marketing, Product, Compliance, and Customer Support teams to deliver tailored client experiences.
• Drive monthly and quarterly...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
abilities.
• Independent, able to act as a universal player, capable of working independently without constant supervision.
• Devotion, eager to make a significant impact on customersatisfaction, with a willingness to go above and beyond to achieve his...
di back office call center
Contact Center - Customersatisfaction
Browser per Internet - Google Chrome
Browser per Internet - Safari
Contact Center - Gestione clienti in chat
Contact Center - Gestione clienti tramite sms
Contact Center - Supporto su social media...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
quality.
• Engage in team initiatives aimed at enhancing customersatisfaction.
Requirements
• Fluency in Italian and working knowledge of English, additional languages are advantageous.
• Experience in customer service or support is a plus.
• Strong...