THOLOS CAPITAL WALLS S.R.L. (Vedetta2Mondialpol S.p.A.)-Teramo
We are currently looking for a:
Customer Success Specialist
Main Responsibilities:
The selected candidate will be responsible for managing customer relationships, ensuring a first-class experience. Duties include but are not limited to...
opportunities, building and maintaining relationships with clients, and providing excellent customer service to ensure client satisfaction and loyalty.
Key Responsibilities
• Sales Opportunity Development: Identify and pursue new sales opportunities in the CFD...
cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major brand
• Provide troubleshooting for mobile devices (mobile phones' tablets &, more)
• Assist customers to manage/secure their...
and simulation software (PVsyst, PV*Sol) to evaluate energy yield, optimize layouts, and support customer proposals.
• Pre- and Post-Sales Support: Provide pre-sales technical support across all markets, working closely with the Sales team on system design...
satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
and preferences.
• Maintaining high customersatisfaction through professional and courteous communication.
Job Requirements:
• Excellent writing and verbal communication skills in Italian and English.
• Strong attention to detail.
• Good technical troubleshooting...
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their experience on our platforms. You will be a crucial part of our team' dedicated to ensuring customersatisfaction and enhancing our clients' social media engagement. Responsibilities - Deliver outstanding customer service in Italian through various...
in navigating our products and services' providing accurate information and strong guidance. - Quickly and effectively resolve customer inquiries and complaints to ensure high satisfaction levels. - Accurately document all customer interactions and follow up to...
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maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
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and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
Maintain high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will...
Mercier Consultancy MD-Ascoli Piceno, 24 km da Teramo
in navigating our products and services' providing accurate information and strong guidance. - Quickly and effectively resolve customer inquiries and complaints to ensure high satisfaction levels. - Accurately document all customer interactions and follow up to...
full functionality of the antivirus protection
• Troubleshoot technical issues using your problem-solving skills
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customersatisfaction' representing a major...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...