Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
team environment while striving to achieve customersatisfaction.
Requirements
• Fluent in Italian, both written and spoken; English proficiency is also required.
• Exceptional communication and customer service skills.
• Ability to manage multiple...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
in customer service' preferably in the education or tech industry.
• Strong communication and interpersonal skills with a focus on customersatisfaction.
• Technical proficiency and eagerness to learn about e-learning platforms and tools.
• Familiarity with...
product selection' order placement' and resolving any service
• related issues.
• Offer comprehensive information about products' promotions' and company policies.
• Resolve customer complaints professionally' ensuring customersatisfaction.
• Maintain...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
information about products' promotions' and policies.
• Resolve customer complaints and issues promptly' ensuring satisfaction.
• Document customer interactions accurately for future reference.
• Collaborate with various teams to ensure effective resolution of...
products and services.
• Efficiently handle and resolve customer complaints' ensuring satisfaction and loyalty.
• Collect feedback from customers to contribute to ongoing improvements in service quality.
• Offer personalized recommendations to meet the...
driving service improvements' and contributing to customersatisfaction. Career growth and personal development We'll equip you with the training' cutting-edge technologies' and ongoing support you need to thrive. At Concentrix' there's tremendous...
Hewlett Packard Enterprise Development LP-Catanzaro
provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education and Experience Required...
email' and chat.
• Assist clients with inquiries related to products' services' and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customersatisfaction.
• Document customer interactions accurately...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
on knowledge base - Drive overall CustomerSatisfaction metrics ensuring service quality through case journey' providing regular updates across touch points - Drive adherence to service levels across channels and achieve Best in Class productivity...
Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&, B Standards...
ticketing system and regular outbound calls Deliver outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs v Work as a trusted point of contact for partners As a candidate, you do not need to have...