Castro & Partners - The Product Management Firm-L'Aquila-
Collaborare attivamente con il team marketing per ottimizzare il funnel di vendita
• Mantenere elevati standard di professionalità e customersatisfaction
Requisiti fondamentali
• Esperienza consolidata nelle vendite B2C, preferibilmente in settori formativi...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
the primary technical contact for customers during field operations.
• Provide detailed explanations of system performance and troubleshooting steps.
• Ensure a high level of customersatisfaction through professional service delivery.
4. Reporting...
professionalism.
• Document interactions and feedback to improve service offerings.
• Collaborate with hospitality partners to ensure customersatisfaction.
• Stay updated on promotions' events' and trends in the tourism sector.
Requirements
• Fluency in Italian...
Passionate with CustomerSatisfaction - Excellent command of the English &, Italian language (native-like or C2 level certification desired' LanguageCert C2 LTE or C2 IESOL certificate would be a plus). - Advanced computer literacy is required.
ECDL...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
processing' status updates' and delivery inquiries.
• Resolve issues and complaints effectively' ensuring customersatisfaction.
• Document all customer interactions and feedback accurately.
• Collaborate with production and logistics teams to address...
Assist clients with account management' content strategies' and platform features. - Troubleshoot issues and provide effective solutions to enhance customersatisfaction. - Maintain thorough documentation of customer interactions and feedback...
statements' and inquiries.
• Provide accurate information about financial products' services' and policies.
• Resolve client complaints and issues with a focus on customersatisfaction.
• Maintain accurate records of customer interactions and feedback...
real estate needs. Your responsibilities will include addressing inquiries about properties' assisting with the buying and renting processes' and ensuring customersatisfaction throughout their real estate journey. If you are passionate about real estate...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...