their spend management processes while achieving their financial goals.
You will report to the Customer Success Team Lead, playing a pivotal role in driving customerretention, expansion, and adoption. You will own revenue targets related to customer...
Marketing, you will lead the development and execution of our global CRM strategy to drive customer engagement, retention, and lifetime value. You will play a strategic role in transforming customer insights into impactful campaigns, while fostering...
and feedback to inform product development and roadmap planning.
• Participate in quarterly reviews with Customer Success leadership to assess progress and refine strategies.
7. Renewal & Growth
• Drive customerretention by fostering long-term relationships...
costruzione e promozione delle offerte B2B (con Vendite), sviluppo di programmi di qualità e innovativi (con Prodotto), ottimizzazione di user experience, retention e customer satisfaction (con Customer Care).
Monitorare KPI e metriche di performance...
Responsibilities
• In questo ruolo ti occuperai di
• Consulenza e vendita telefonica di prodotti assicurativi
• Controllo documentale
• Consulenza e gestione polizze
• Gestione recall in inbound / outbound per customerretention
• Promozione...
Marketing, you will lead the development and execution of our global CRM strategy to drive customer engagement, retention, and lifetime value. You will play a strategic role in transforming customer insights into impactful campaigns, while fostering...
recall in inbound/outbound per customerretention
• Promozione e vendita in inbound/outbound per aumento portfolio prospect
• Upsell garanzie
Requisiti
Requisiti:
• Ottime doti comunicative e relazionali
• Orientamento al cliente
• Ottima capacità...
sensibility; - Heavy customer knowledge and excellent retention skills
• Strong managerial skills and team management;
• A very good knowledge of English and Italian. The knowledge of a third language will be considered a plus;
• Strong interest in the luxury...
con Marketing),
• costruzione e promozione delle offerte B2B (con Vendite),
• sviluppo di programmi di qualità e innovativi (con Prodotto),
• ottimizzazione di user experience, retention e customer satisfaction (con Customer Care).
• Monitorare KPI e metriche...
/outbound per customerretention
• Promozione e vendita in inbound/outbound per aumento portfolio prospect
• Upsell garanzie
Requisiti:
• Ottime doti comunicative e relazionali
• Orientamento al cliente
• Ottima capacità di problem solving...
Marketing, you will lead the development and execution of our global CRM strategy to drive customer engagement, retention, and lifetime value. You will play a strategic role in transforming customer insights into impactful campaigns, while fostering...
delle proprietà dati in HubSpot.
• Affiancamento nell’analisi KPI di performance (tassi di conversione, aperture, click, appuntamenti, retention).
• Supporto allo sviluppo di progetti innovativi legati a AI e customer experience.
• Collaborazione con i team...
are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations...
inserita all'interno del team CRM, guiderà l'analisi e l'interpretazione dei dati cliente con l'obiettivo di migliorare la customer experience, aumentare la fidelizzazione e supportare lo sviluppo di strategie marketing personalizzate in ottica data-driven...