a plus - Microsoft Excel experience including the use of filters' formulas and pivot tables to organize' aggregate and analyze data - Familiarity with email' ticketing systems and customerrelationshipmanagement (CRM) platforms experience preferred...
capabilities and customerrelationshipmanagement skills;
8、Outstanding communication and collaboration skills, presentation skills, execution ability, and logical thinking skills....
Knowledge and/or experience with Accounts Payable and Payment processes &, software
• Experience with CustomerRelationshipManagement (CRM) software Why Work With Us
• We are humble' hungry' intelligent and collaborative
• Unlimited PTO and a flexible...
and department management via escalation of issues and/or within the monitoring visit report. The Senior CRA has a minimum of 5 years of work experience as a clinical trial monitor. The Senior CRA assists the Management Team with training needs as well as...
in English and Italian (fluency in any additional languages is desirable)
• At least 2+ years experience in an Account Management or Customer Success Manager role.
• Prior B2B experience in a software' logistics or SaaS company preferred.
• Proven ability to...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
understanding of GDS' NDC' and LCC connections' plus airline distribution and pricing basics.
• Strong negotiator with proven relationshipmanagement skills at an international level.
• Analytical mindset with the ability to turn data into actions.
• Excellent...