and resolution metrics for each of the managed accounts
• Experience in relationshipmanagement within technology, start-ups, or SaaS Platforms
• High attention to detail and the management of multiple, competing priorities simultaneously
Our inclusive culture...
Knowledge and/or experience with Accounts Payable and Payment processes &, software
• Experience with CustomerRelationshipManagement (CRM) software Why Work With Us
• We are humble' hungry' intelligent and collaborative
• Unlimited PTO and a flexible...
processes and self-service solutions using our relationshipmanagement techniques.
We also continuously simplify processes, improve the quality of vendor interactions and drive scalability and automation by partnering with Business, Tech and Product teams...
customer needs - Familiarise yourself with internal colleagues' processes to ensure a collaborative nature in our exchanges CustomerRelationship &, Support: - Respond to inbound calls' emails and faxes consistently meeting and maintaining the department...
and driving growth in e-commerce? As a Vendor Manager, you'll collaborate with Italian-speaking partners across Europe, helping them expand their business while delivering exceptional customer experiences. You'll use your analytical and relationship-building...
/email from clients related to products' sales' service' corporate information' appointments' etc.
• Maintain a customerrelationship database and follow up on customer contacts.
What you will bring
• Excellent command of Italian
• Good communication...
Zalando Customer Care Operations Excellence SE & Co. KG-Palermo
THE ROLE &, THE TEAM As a Customer Relations Expert' you'll go beyond frontline support to own the resolution of our most complex and sensitive customer cases. This is not just a contact-handling role - it's a critical position at the...
in English and Italian (fluency in any additional languages is desirable)
• At least 2+ years experience in an Account Management or Customer Success Manager role.
• Prior B2B experience in a software' logistics or SaaS company preferred.
• Proven ability to...
seasonal Go-to-Market aligned and in close partnership with key stakeholder and cross-functional brand team such as Product- and Marketing. - Build close working relationship with Brand Functions such as finance' sales operations' customer operations...
PROFIL - An Investment Manager bridges the gap between financial markets/investment products and Wealth Management clients/front teams. Potential career paths include roles as a product specialist or relationship manager' or similar positions within other...