and communicate with customer and company stakeholders to collect requests and design functional solutions, in order to guarantee the best result.
Customerrelationship
Autonomy
Technical skills
Activity
• Prepare the functional analysis documentation of the...
in ambito CustomerRelationshipManagement.
• Abilità nel debugging e nella risoluzione dei problemi tecnici.
• Conoscenza di altre tecnologie di integrazione o sviluppo (API, Web Services...).
• Conoscenza delle best practices in tema di sviluppo...
of the solutions
• Finds customer needs, translates them in requirements, supports upselling/business development on new and existing contracts
• Delivers business value to customers using Project Management and Functional/Technical skills
• Drives...
in ambito CustomerRelationshipManagement. Abilità nel debugging e nella risoluzione dei problemi tecnici. Conoscenza di altre tecnologie di integrazione o sviluppo (API, Web Services...). Conoscenza delle best practices in tema di sviluppo e sicurezza ABAP...
Service Agent is the first point of contact for our external customers ON/OFF Trade and our internal stakeholders. He/She is responsible for customerrelationshipmanagement' coordinating all requests and complaints' and is owner end-to-end of the order-to...
resolution and response
• Build meaningful relationship' answering customers questions in a courteous' friendly' and professional manner
• Meet and exceed our customer service quality goals' compliance regulations and productivity targets
• Create amazing...
Strong customer orientation and the ability to handle challenging situations.
• Organization and the ability to effectively manage multiple tasks.
• Ability to work independently and as part of a team.
• Basic knowledge of CustomerRelationshipManagement...
esperienze pregresse ------------ DESCRIZIONE ATTIVITA': SITOVIVO s.r.l. è una software house specializzata nella realizzazione di soluzioni per il web marketing e il CRM (CustomerRelationshipManagement) nata nel 2003 e con sedi a Torino e Catania...
Strong customer orientation and the ability to handle challenging situations.
• Organization and the ability to effectively manage multiple tasks.
• Ability to work independently and as part of a team.
• Basic knowledge of CustomerRelationshipManagement...