apartmentSpokiplaceSan Vito dei Normannievent_available
Spoki during the crucial first months of the customerrelationship: from technical setup to training, from the first message sent to full adoption. Your success will be measured by your ability to turn new customers into active, satisfied users.
What...
customers and ensure all activities are in alignment with BU/ market needs - Deliver wide spectrum of customer service activities (e.g.' order management' billing' return handling)' in SAP and/or other ERP system - Deliver all orders as executable to...
product and development teams
Conduct business reviews and present ROI analyses to stakeholders
The Ideal Candidate
Proven experience in Customer Success Management within SaaS companies – Required
Proven sales experience with a strong track record of...
inquiries and provide solutions related to our products and services
• Document customer interactions accurately in our CustomerRelationshipManagement (CRM) system
• Collaborate with team members to effectively resolve customer issues
• Guide clients on...
crucial first months of the customerrelationship: from technical setup to training, from the first message sent to full adoption. Support initial platform configuration based on each customer's specific needs
Training & Adoption
Deliver personalized...
drive insights.
• Proficient in using customerrelationshipmanagement (CRM) software and other relevant tools.
Experience with Salesforce and/or Gainsight is a plus.
• Outstanding written and verbal communication skills required.
• Remote work...
Spoki during the crucial first months of the customerrelationship: from technical setup to training, from the first message sent to full adoption. Your success will be measured by your ability to turn new customers into active, satisfied users.
What...
relationshipmanagement”. What we are looking for You must possess the legal right to work in France at the time of application and have fluency in French and English. What we offer 39-hour seasonal contract Salary communicated during interview Uniform supplied...
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