international airports, as well as a careful selection of the main department stores and multi-brand boutiques on the wholesale channel. Finally, the online channel plays an increasingly central role in making the Etro experience accessible to the final customer...
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
part of this project' your role as Customer Care will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs. Responsibilities: - Handling of inbound and outbound calls to address various...
consumer behaviour understanding' media and marketing communication development and performance measurement' product / assortment qualification and optimization' shopper insights' retail on- and off- line customer experience' consumer journey mapping etc...