un servizio efficiente e impeccabile. Sarà coinvolta nella gestione delle richieste degli ospiti, sviluppando competenze in ambito guest relations e customer care, con particolare attenzione alla cura del dettaglio e alla personalizzazione dell’esperienza...
and PR plan to include media relations, social media, internal communications, eCommerce, brand recognition and loyalty marketing within budget guidelines.
• Responsible for measuring key performance indicators relating to all marketing and PR activities...
and engaging personality, a passion for hospitality, and exemplary customer service skills.
Requirements
• Minimum of 2 years of experience in a front desk or guest relations role, in a luxury hotel environment.
• Fluent in English; proficiency in Italian...
and Delivering Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Strives to...