Polti S.p.A., a leading company in the design and production of small steam appliances, is looking for a CUSTOMER SATISFACTION MANAGER to be included in the Strategic Marketing & Customer Engagement Department for its headquarters...
innovation, and long-term technical support.
As the company expands its presence across the GCC, we are seeking a Technical Sales Engineer to develop new business and strengthen existing customer partnerships throughout the region.
Your Mission
Blend...
reporting to the Customer Service Manager and within the Commercial Area, will be responsible for the whole cycle of order management, ensuring the customer satisfaction according to the company guidelines and expectations, acting as an ambassador of the...
and innovation.
• Manage work assignments, measure key performance indicators (KPIs), assure high-quality work and SLA.
• Own the customer escalation system technically, including collaboration with other departments, stakeholders (Sales, Customer Experience...
con metodologia Agile (Scrum o Kanban);
• Esperienza in progetti di Machine Learning o AI;
• Conoscenza pratica di Gemini API, OpenAI API o altre integrazioni AI;
• Conoscenze di data governance e data quality.
COSA OFFRIAMO
• interessanti opportunità...
job is done on time and as per quality standards
Work model
The work model for the role is: Onsite
Location
This role is contributing to the Measurement & Analytics Business in Tremezzina (CO).
Responsibilities
• Contributing to customer...
Azienda
An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.
Descrizione Lavoro
The Service Manager will have the following responsibilities...
efficient, and scalable way.
We treat our clients’ logistics as if they were our own. Optimizing deliveries, reducing costs, and delivering an excellent customer experience — that’s what drives us every day.
The role
The Area Manager will be responsible...
Michael Page
The Service Manager will have the following responsibilities:
• Operational and strategic management of the team
• Coordination of the Field Service, Customer Service, Helpdesk, and Service Administration teams
• Definition...
addressing inquiries related to our products and services. Your responsibilities will include managingcustomer communications' assisting with order processing' and resolving any service-related issues. If you have a strong background in customer service...
In terms of frontline rooms management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. * I am a responsive, engaged and interactive leader, capable...
and training new or modified quality programs/processes. This role will support documentation and communication of continuous improvement programs such as management of change, corrective and preventive action and customer complaint reporting.
Key...
Observe carefully
• check the ambiance' service quality' and overall customer experience.
4. Provide honest feedback
• use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries...
Strive to anticipate customer needs whenever possible to enhance quality service, and in turn, enhance customer satisfaction in accordance with hotel standards. Forecast potential revenues and costs to ensure that budget is met when viewing banquet...